problem in upgrade

[simonekk]

My Name is Simone and we have 2 very big troubles: we cannot upgrade our chalet and we cannot buy onether one. Could someone help us quicky?This is my email adress: simonekk@yahoo.it Why does nobody answer to your telephone number?i've been checking from last saturaday. Please contact me! Thnaks a lot

[james]

This is a known problem and being dealt with.
Please check out the official bloc post here.